Shipping & Delivery Policy

 

Free Express Shipping in India on all Orders

Hey! Just a reminder that you will receive your order anywhere from 1-7 business days from the date that it is shipped out.

If you have paid via debit/credit card or opted for COD, your order will be dispatched within 24 hours.

If you have paid via account transfer, your order will ship as soon as the payment reaches our account.

If you have ordered a trunk show item, your order will be delivered within 15 days. All trunk show orders need to be prepaid and cash on delivery is not available for the same.

You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.

Please Note:

In case no one is available to collect your delivery, the courier company will attempt to contact you through phone or SMS. A second attempt to deliver will be made within the next 24 hours. After this attempt, your order will be held by the courier company for 3 days. It will then be sent back to us at London Paris New York.

Once returned back to us, you will be sent an email within 3 days asking you if you would like your order to be sent to you. Please reply within 3 days to this email to receive your order. You will have to bear the shipping cost to have the order redelivered to you. Should no communication be received from your end, we will have to cancel the order.

 

FREE INTERNATIONAL SHIPPING ON ORDERS $200

Offer valid for international orders totaling $200 approx. (INR 12000) or more, for customers shipping to an address outside of India. Packages will ship for FREE using FedEX or another reputed logistics provider, as applicable.

INTERNATIONAL SHIPPING ON ORDERS LESS THAN $200

Flat rate $33 approx. (INR 1800) shipping worldwide, for customers shipping to an address outside of India. Packages will ship using FedEX or another reputed logistics provider, as applicable.
 

Taxes and Duties

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by London Paris New York.

Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

FOR BULK BUYERS:

Write to us at hello@londonparisnewyork.in